Privacy policy
Privacy Policy
This Privacy Policy describes how extrahealthy.net (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at:
📧 support@extrahealthy.net
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”
Device information
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Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
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Source of collection: Automatically collected via cookies, log files, web beacons, tags, or pixels.
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Disclosure for a business purpose: Shared with our processor Shopify.
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Personal Information collected: Browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and interaction data.
Order information
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Purpose of collection: To fulfill our contract with you, process payment, arrange shipping, provide invoices/order confirmations, communicate, detect fraud, and—if opted in—send marketing.
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Source of collection: Directly from you.
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Disclosure for a business purpose: Shared with Shopify.
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Personal Information collected: Name, billing/shipping address, payment information (incl. credit card), email address, and phone number.
Customer support information
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Purpose of collection: To provide customer support.
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Source of collection: Collected from you.
Minors
The Site is not intended for individuals under 18. We do not knowingly collect Personal Information from children. If you believe your child has shared information with us, contact us for deletion.
Sharing Personal Information
We share your Personal Information with third-party service providers to help us provide services and fulfill our contracts. For example:
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Shopify: We use Shopify to power our store. See their privacy policy here: https://www.shopify.com/legal/privacy
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Legal: We may share Personal Information to comply with legal obligations or to protect our rights.
Shopify Network Intelligence:
We participate in Shopify Network Intelligence, which helps improve fraud detection and store performance. This allows Shopify to process behavioral and technical data across its network of stores. This data may be aggregated or anonymized and is not used for marketing purposes. Learn more in Shopify’s Privacy Policy.
Behavioural Advertising
We may use your Personal Information to send targeted ads or marketing communications we believe may interest you.
Opt out options:
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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DAA opt-out: https://optout.aboutads.info
SMS Collection and Use
We may collect your phone number when you sign up or opt in to SMS notifications. You agree to receive transactional or promotional SMS messages. You can opt out anytime by following the unsubscribe instructions in any message or by contacting us.
Using Personal Information
We use your Personal Information to:
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Sell and deliver products
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Process payments
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Ship and fulfill orders
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Communicate updates and offers
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Screen for fraud and risk
Lawful Basis (GDPR)
If you are in the EEA, we process your Personal Information based on:
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Your consent
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Our contract with you
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Legal obligations
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Vital interests
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Public interest
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Our legitimate interests (not overridden by your rights)
Currency Detection Notice
To support localized currency, we allow third parties to detect your IP to determine your location. A session cookie stores your currency preference during your visit.
Retention
We retain your Personal Information unless and until you request its deletion. See the “Your rights” section below for details.
Automated Decision-Making
We do not use fully automated decision-making that legally or significantly affects you.
Note: Shopify uses limited automation to prevent fraud, including:
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Temporary IP address blacklists after repeated failed transactions
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Temporary credit card blacklists
Selling Personal Information (CCPA)
As defined by the California Consumer Privacy Act (CCPA), our Site sells Personal Information for the purpose of advertising. You may opt out by contacting us.
Your Rights
GDPR (EEA Residents)
You have the right to access, correct, delete, or port your data. Contact us to exercise these rights.
Your Personal Information may be processed in Ireland, the US, and Canada. Learn more here:
Shopify GDPR Whitepaper
CCPA (California Residents)
You have the right to:
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Know what data we collect
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Correct, delete, or transfer your data
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Appoint an authorized agent to act on your behalf
Contact us via the email above to make these requests.
Cookies
We use cookies to enhance your experience. This includes remembering your settings and tracking usage.
You can manage cookie settings via your browser or visit www.allaboutcookies.org. Blocking cookies may limit some functionality.
Shopify and its partners may also use cookies for fraud detection and Shopify Network Intelligence purposes.
Do Not Track
We do not respond to “Do Not Track” browser signals due to inconsistent industry standards.
Changes
We may update this policy from time to time to reflect legal or operational changes. Please review regularly.
Complaints
If you have a complaint, contact us at support@extrahealthy.net. If unsatisfied, you may contact your local data protection authority.
Last updated: 10 July 2025